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Course Aims
- This course is suitable for business and sales people in all sectors who want to understand good negotiation techniques and improve sales success.
- Participants are trained to maximise their sales potential by learning the rules of selling. From establishing interest, to presenting and closing.
- Negotiation skills are used in every aspect of life and business to achieve good results so understanding the processes involved in crucial for success.
- Case studies, role plays and self-assessment throughout.
Course Outline
The Negotiation Process:
- Improving communication skills, assertiveness & positive attitude
- Understanding the negotiation process
- Preparation: research, planning strategy & tactics
- Opening the meeting: sharing of position and interests
- Conducting negotiation: exploring positions, bidding and bargaining, identifying concessions; finding common ground.
- Moving towards agreement: concluding, clarifying and recording.
- Effective negotiating and personal influence tips
Sales Skills
- Pre-call planning, setting up meetings, planning your presentation
- Approaching a customer / opening the sale
- Questioning and listening.
- Dealing with objections & selling benefits.
- Closing the sale, identify and implement various closing techniques.Keeping in touch with customers and potential customers
Duration/Start
24 March, Friday, 10am – 1pm, 3 weeks.
Entry Requirements
Open entry
Fee
€165