Certificate in Business Administration Skills and Word Processing


Course Content

Students will be trained in:

Business Administration Skills 5N1610

  • Types of organisations, the forms and structures of businesses and the activities of functional departments.
  • The importance of the organisation’s environment and the factors internally and externally which influence the organisation’s direction and success using PEST and SWOT analysis.
  • The functions of management and the use of quality systems in management and administration.
  • The roles and functions of the HR department, recruitment procedures, personnel records, adhering to employment-related legislation.
  • The administration of business finance, financial control procedures and insurance requirements.
  • Types of meetings that take place within organisations, complete related documentation and organise and run meetings.
  • Computer applications such as word processing, spreadsheets and databases to carry out a range of general administrative procedures and support the organisation’s management systems.

Word Processing 5N1358

  • Windows operating system, File Management and Microsoft Word
  • Document creation
  • Formatting and Editing Skills for use with text and documents to produce a range of professionally presented business documents
  • Word processing features such as mail merge, tables, columns, objects, graphics and styles to perform tasks common in various business departments
  • Participants will undergo keyboarding skills training in terms of speed, accuracy and consistently high standard of document display and style.
  • Acquire a thorough working knowledge to advanced level of a word processing.

Course Work

  • Assessment will comprise of assignments, skills demonstrations and examinations.
  • Successful candidates will be awarded QQI level 5 Component Certificate in Business Administration Skills and Word Processing.

26 April, Wednesday, 7pm – 10pm, 12  weeks

Entry Requirements
QQI Level 4, Leaving Certificate or Leaving Certificate Applied, mature students with relevant work or life experience, English language proficiency if appropriate.


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