Certificate in Business Administration – QQI Level 5


Course Aims

  • This course aims to develop participants’ understanding and skills in managing business operations and boost their career opportunities in public or private sector organisations.
  • Participants will develop skills to carry out a variety of roles in administration, HR, and finance departments.
  • Provides a good introduction to management and the importance of developing quality administration systems for business success.
  • Work experience will allow the opportunity to practice skills and observe business operations first hand.
  • Successful candidates can go on to study other business modules and progress to further qualifications in business or management.

Course Content

  • Types of organisations, the forms and structures of businesses and the activities of functional departments.
  • The importance of the organisation’s environment and the factors internally and externally which influence the organisation’s direction and success using PEST and SWOT analysis.
  • The functions of management and the use of quality systems in management and administration.
  • The roles and functions of the HR department, recruitment procedures, personnel records, adhering to employment-related legislation.
  • The administration of business finance, financial control procedures and insurance requirements.
  • Types of meetings that take place within organisations, complete related documentation and organise and run meetings.
  • Computer applications such as word processing, spreadsheets and databases to carry out a range of general administrative procedures and support the organisation’s management systems.

Course Work

  • Research assignment on a business organisation, its internal structures, departmental functions, communications and quality control systems; and SWOT and PEST analysis.
  • A portfolio which shows skills in designing solutions to business administration tasks using IT applications such as spreadsheets, wordprocessing, databases, etc.

22 May 2018, Tuesday and Wednesday, 7pm – 10pm, 4 weeks

Entry Requirements
QQI Level 4, Leaving Certificate or Leaving Certificate Applied, mature students with relevant work or life experience, English language proficiency if appropriate.



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