Company Training

We have built up in-depth experience in delivering focused, customised training to businesses, public sector and social economy organisations in the Northwest over 27 years.

Our customised company training processes ensure that training is designed around your needs and tailored to fit your organisation.

Company training is a high-impact form of learning and development.  It is one of the most effective tools for improving processes, boosting morale and developing your team’s potential.

We will work with you to understand your objectives and define the skills, knowledge and competence you want your personnel to achieve.  We will then tailor-make the training that will help you get maximum results from investment in IT, people and systems.

Please ask about the following one and two-day training programmes:

Communications and Customer Service Management Courses
  • Customer Service Skills – 1 Day
  • Telephone Skills – 1 Day
  • Business Writing Skills
  • Sales Skills Training – 7 Steps
  • Reception Skills & Front Office Organisation
  • Event Management
  • Supervisory Management
  • Personal Effectiveness & Influence
  • Team Leader Training
  • Consultative Selling
  • Finance for Non-Financial Managers
  • Budgeting, Forecasting & Cashflow
  • Professional Presentations

Planning and Delivering Staff Training
Company rates offer excellent value for money.  So if you are a busy HR manager who would like to get more information please contact Marian McGuinness at marian@rossan.com.

Please contact us if you would like details on company training:

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